Order 24-0219

Order Summary
$100,000.00 fine levied by falsely informing Washington consumers of no deductible and no copay for in-network telehealth visits, when telehealth visits were subject to a deductible and copays, and by incorrectly processing telehealth claims, the Company violated RCW 48.43.530(5)(c), RCW 48.44.040, RCW 48.44.110, and RCW 48.44.120, justifying the imposition of a fine under RCW 48.44.166.
Entities Named in the Order
Entity Name Location
PacificSource Health Plans Springfield, OR
Order Documents
Order Type Issue Date Effective Date
Consent Order with Fine 09/10/2024 11/19/2024

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