Order 24-0243

Order Summary
$20,000 fine levied by employing unlicensed individuals to act as adjusters on the Licensee’s behalf on claims made under Washington insurance policies and failing to verify adjuster license requirements in Washington, the Licensee demonstrated incompetence in violation of RCW 48.17.530(1)(h), justifying the imposition of a fine under RCW 48.17.560; and by conducting business through twenty (20) unaffiliated individuals and by not providing the OIC with a list of all individual licensees affiliated with the Licensee and authorized to act on its behalf on claims made under Washington insurance policies, the Licensee violated WAC 284-17-473 and RCW 48.17.530(1)(b), justifying the imposition of a fine under RCW 48.17.560.
Entities Named in the Order
Entity Name Location
Capital Claims Management, LLC Costa Mesa, CA
Order Documents
Order Type Issue Date Effective Date
Consent Order with Fine 10/24/2024 11/25/2024

Get help

Consumer Advocacy

Call: 800-562-6900
(8:30 a.m. to 4:30 p.m., Monday - Friday)
Form: Ask an insurance expert