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The insurance company consumer complaint comparison guide provides you with helpful information to assess your insurance company and compare it against other companies.

The complaint index measures the number of consumer complaints for one company in relation to other companies in the same market. A company with a complaint index of 1 has an average number of complaints. A company with a complaint index higher than 1, has more complaints than average. 

Please note: Companies with zero complaints in a given year will not show up on the complaint comparison guide. To learn more about your specific company visit our agent and company lookup tool.

Complaint Spreadsheets: Company Name Order | Complaint Index Order

Definitions: Complaint | Complaint Ratio | Complaint Index | Market Share | Premium | Printable Version
Search for Company Name
Insurance Type Year     
      Companies 1 - 19    Sorted by Complaint Index in ascending order

 Company Name# of ComplaintsComplaint IndexMarket SharePremium
VSP VISION CARE INC 10.140170.56 %$41,023,727
REGENCE BLUECROSS BLUESHIELD OF OREGON 20.163580.96 %$70,302,162
KAISER FOUNDATION HEALTH PLAN OF WASHINGTON OPTIONS INC 300.2128411.17 %$810,470,459.76
WILLAMETTE DENTAL OF WASHINGTON INC 30.306480.77 %$56,284,887
DELTA DENTAL OF WASHINGTON 460.558316.53 %$473,764,948
KAISER FOUNDATION HEALTH PLAN OF THE NORTHWEST 350.661574.19 %$304,205,921
ASURIS NORTHWEST HEALTH 130.697561.47 %$107,161,561.42
KAISER FOUNDATION HEALTH PLAN OF WASHINGTON 1560.7584916.31 %$1,182,642,986.93
PREMERA BLUE CROSS 3270.7788533.29 %$2,414,179,199
HEALTH NET HEALTH PLAN OF OREGON INC 70.902110.61 %$44,618,630
REGENCE BLUESHIELD 1971.0213715.29 %$1,109,070,943.98
UNITEDHEALTHCARE OF WASHINGTON INC 391.086982.84 %$206,310,050
COMMUNITY HEALTH PLAN OF WASHINGTON 63.106980.15 %$11,104,290
LIFEWISE HEALTH PLAN OF WASHINGTON 1033.356072.43 %$176,475,075
MOLINA HEALTHCARE OF WASHINGTON INC 794.195431.49 %$108,274,962
DENTAL HEALTH SERVICES INC 84.688390.13 %$9,811,685
BRIDGESPAN HEALTH COMPANY 284.915410.45 %$32,754,840.07
MODA HEALTH PLAN INC 208.351000.18 %$13,771,102
COORDINATED CARE CORPORATION 16111.765861.08 %$78,682,775
Companies 1 - 19   Sorted by Complaint Index in ascending order