Washington State Office of the Insurance Commissioner
OIC Home  | Consumer Complaints |  Questions About Data?  |  Disclaimer  | How to Sort Table  | Help
2015 Health Carrier Complaints

 

The insurance company consumer complaint comparison guide provides you with helpful information to assess your insurance company and compare it against other companies.

The complaint index measures the number of consumer complaints for one company in relation to other companies in the same market. A company with a complaint index of 1 has an average number of complaints. A company with a complaint index higher than 1, has more complaints than average. 

Please note: Companies with zero complaints in a given year will not show up on the complaint comparison guide. To learn more about your specific company visit our agent and company lookup tool.

Complaint Spreadsheets: Company Name Order | Complaint Index Order

Definitions: Complaint | Complaint Ratio | Complaint Index | Market Share | Premium | Printable Version
Search for Company Name
Insurance Type Year     
      Companies 1 - 20    Sorted by Complaint Index in ascending order

 Company Name# of ComplaintsComplaint IndexMarket SharePremium
GROUP HEALTH OPTIONS INC 130.1177310.34 %$726,217,538
REGENCE BLUECROSS BLUESHIELD OF OREGON 20.217800.86 %$60,391,224
VSP VISION CARE INC 20.309210.60 %$42,538,183
UNITEDHEALTHCARE OF WASHINGTON INC 90.357152.36 %$165,724,140
PROVIDENCE HEALTH PLAN 20.397620.47 %$33,079,926
GROUP HEALTH COOPERATIVE 840.4565117.24 %$1,210,113,522
DELTA DENTAL OF WASHINGTON 340.481026.62 %$464,851,153
KAISER FOUNDATION HEALTH PLAN OF THE NORTHWEST 310.697124.16 %$292,449,898
ASURIS NORTHWEST HEALTH 130.840421.44 %$101,729,618
PREMERA BLUE CROSS 3371.0107831.24 %$2,192,666,526
MODA HEALTH PLAN INC 351.083513.02 %$212,439,007
REGENCE BLUESHIELD 1981.1960215.51 %$1,088,742,062
DENTAL HEALTH SERVICES INC 21.269340.14 %$10,362,209
COMMUNITY HEALTH PLAN OF WASHINGTON 82.194160.34 %$23,978,410
AMERIGROUP WASHINGTON INC 12.389500.03 %$2,752,279
HEALTH NET HEALTH PLAN OF OREGON INC 132.608030.46 %$32,781,549
MOLINA HEALTHCARE OF WASHINGTON INC 173.371380.47 %$33,161,933
LIFEWISE HEALTH PLAN OF WASHINGTON 1173.629033.02 %$212,028,243
BRIDGESPAN HEALTH COMPANY 294.383140.62 %$43,512,275.2
COORDINATED CARE CORPORATION 12011.662110.96 %$67,671,033
Companies 1 - 20   Sorted by Complaint Index in ascending order