Thank you for visiting the Office of the Insurance Commissioner's web site and
reviewing our Privacy Notice. This statement addresses collection, use and
security of and access to information that may be obtained through use of our
web site. This notice covers the following topics:
Information collected if you only browse this site.
If you do nothing during your visit to our web site but browse, read pages, or
download information, we will gather and store certain information about your
visit. This information does not identify you personally. We automatically
collect and store the following information about your visit:
The Internet Protocol Address and domain name used. The Internet Protocol
address is a numerical identifier assigned either to your Internet service
provider or directly to your computer. We use the Internet Protocol Address to
direct Internet traffic to you. This address can be translated to determine the
domain name of your service provider (e.g. xcompany.com or yourschool.edu);
The type of browser and operating system you used;
The date and time you visited this site;
The web pages or services you accessed at this site; and
The web site you visited prior to coming to this web site.
The information we automatically collect or store is used by The Insurance
Commissioner's office only to improve the content of our web services and to
help us understand how people are using our services.
What we collect if you volunteer information
If during your visit to our web site you participate in a survey, send an
e-mail, or perform some other transaction on-line, the following additional
information will be collected:
The e-mail address, and contents of e-mail, for those who communicate with us
Information volunteered in response to a survey.
Information volunteered through an on-line form for any other purpose.
The information collected is not limited to text characters and may include
audio, video, and graphic information formats you send us.
We use your email to respond appropriately. This may be to respond to you, to
address issues you may identify, to further improve our web site, or to forward
the email to another agency for appropriate action. Survey information is used
for policy development or educational purposes. Information from other on-line
forms is used to properly handle your request.
Personal Information and Choice
You may choose whether to provide personal information on-line.
"Personal information" is information about a natural person that is readily
identifiable to that specific individual. Personal information includes such
things as an individual's name, address, and phone number. A domain name or
Internet Protocol address is not considered personal information.
We collect no personal information about you unless you voluntarily provide it
to us by sending us e-mail, participating in a survey, or completing an on-line
form. You may choose not to contact us by e-mail, participate in a survey or to
provide any personal information using an online form. Your choice to not
participate in these activities will not impair your ability to browse The
Office of the Insurance Commissioner's website and read or download any
information provided on the site. You can contact the agency by
mail, fax or telephone.
If personal information is requested on the web site or volunteered by the user,
state law and the federal Privacy Act of 1974 may protect it. However, this
information is a public record once you provide it, and may be subject to
public inspection and copying if not protected by federal or state law.
If you believe that your personal information is being used for a purpose other
than what was intended when submitted, you may contact the Public Records
Manager as shown in the Contact Information Section
of this statement.
Users are cautioned that the collection of personal information requested from
or volunteered by children on-line or by email will be treated the same as
information given by an adult, and may be subject to public access.
Public Access to Information
In the State of Washington, laws exist to ensure that government is open and
that the public has a right to access appropriate records and information
possessed by state government. At the same time, there are exceptions to the
public's right to access public records that serve various needs including the
privacy of individuals. Exceptions are provided by both state and federal laws.
All of the information collected at this site becomes a public record that may
be subject to inspection and copying by members of the public, unless an
exemption in law exists. RCW 42.17. 260(1) states that:
Each agency, in accordance with published rules, shall make available for public
inspection and copying all public records, unless the record falls within the
specific exemptions of subsection (6) of this section RCW 42.17.260(6), RCW 42.17.310, RCW 42.17.315, or other statute which
exempts or prohibits disclosure of specific information or records. To the
extent required to prevent an unreasonable invasion of personal privacy
interests protected by RCW 42.17.310 and RCW 42.17.315, an agency shall delete
identifying details in a manner consistent with RCW 42.17.310 and RCW 42.17.315 when it makes available or
publishes any public record; however, in each case, the justification for the
deletion shall be explained fully in writing.
In the event of a conflict between this Privacy Notice and the Public Records
Act or other law governing the agency's disclosure of records, the Public
Records Act or other applicable law will control.
Nondisclosure of Certain Personal/Private Information
The Office of the Insurance Commissioner may require you to provide certain
personal information in order to assist you. You may choose not to provide this
information, but if you choose not to provide it we will be unable to properly
handle your request, and you will have to contact us by
mail, in person, or telephone.
The following laws may prevent The Office of the
Insurance Commissioner from disclosing personal information about you except as
necessary to properly handle your request.
Review and Correction of Personally Identifiable Information
You can review any personally identifiable information we collect about you by
using the information in the Contact Information section at the end of this
Notice. You may recommend changes to your personally identifiable information
you believe to be inaccurate by submitting an
e-mail or written request that credibly shows the inaccuracy. We will
take reasonable steps to verify your identity before granting access or making
corrections. (RCW 43.105.310).
Cookies and applets
In specific areas of the Office of Insurance Commissioner website cookies and
applets are used.
Applets are software tools downloaded to your computer to work with the software
you have. Applets are intended to enhance your browsing experience by enabling
you to view information in a unique manner or enable access to information that
your computer would otherwise be unable to access without the applet.
Session cookies are used within the E-Tax area of the OIC website.
The Office of the Insurance Commissioner takes precautions to safeguard personal
information you provide through our web services.
This information should not be construed in any way as giving business, legal or
other advice, or warranting as fail proof, the security of information provided
via The Insurance Commissioner's web site.
The Insurance Commissioner's web site has many links to other web sites. These
include links to web sites operated by other government agencies, nonprofit
organizations and private businesses. When you link to another site, you are no
longer on the Insurance Commissioner's web site and this Privacy Notice will
not apply. When you link to another web site, you are subject to the privacy
policy of that new site.