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2013 WorkSource Study

A 2013 assessment of the effectiveness of WorkSource job-search services.

This study examined the effectiveness of WorkSource job-search services on unemployment insurance claimants during the Great Recession. It found that unemployed workers who used WorkSource services tended to find work faster and earned more money than those who didn’t.

The study also investigated whether federal funding spent on the WorkSource system produced benefits to society as a whole. Assuming costs ranged from $100 to $500 per customer, the study calculated an average “social return on investment” (ROI) of 14 to 23 percent. The return was most dramatic for women, ranging from 16 to 34 percent, while the return for men was 12 to 18 percent. (Social ROI compares increased future earnings to the program costs and any wages forgone while participants were engaged in WorkSource services.)

What is the data source for the study?

The study authors used data from the unemployment insurance program for their statistical analysis.

For more information, call the Labor Market Information Center at 800-215-1617.



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WorkSource net impact study 2013


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WorkSource net impact study 2009


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