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2016 Customer Survey Results

Publication number Date Published
17-01-010January 2018
VIEW NOW: 2016 Customer Survey Results (Number of pages: 111) (Publication Size: 10558KB)

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Author(s) Marizen Ramos
Description Since 2002, the Washington State Department of Ecology has conducted a biennial customer survey to ask our customers about their experiences and satisfaction regarding our services. This report covers permitted and inspected customers who received Ecology's services from 2014 to 2016.
REQUEST A COPY The mission of the Department of Ecology is to protect, preserve, and enhance Washington’s environment. To help us meet that goal, please consider the environment before you print or request a copy.

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Keywords accountability, customer, satisfaction, transparency, Lean, survey
WEB PAGE Accountability & transparency - Customer survey results

2016 Customer Survey Infographic