FAQ for the Annual Crisis Intervention Refresher:
When is the CIT Refresher mandate due?
This initial version of the CIT refresher is due 12/31/2018. A new version will be available annually, beginning in January 2019.
Will I have to take the test again when it is back up?
No. We have all the data from everyone who has passed the course. Your mandate is complete until 12/31/2018.
How do I get help?
Same help desk for both portals –
is available M – F, 0800-1700. New portal issues received on Friday will be addressed the following Monday.
What are the links to the 2 different LMS systems?
“New” LMS Portal Link: https://wscjtc.acadisonline.com - Go here to take the course.
“Old” LMS Portal Link: https://wscjtc.yourlearningportal.com - Online registration for Training Officers ONLY. No online courses here.
I didn’t report my passing score before it went offline, can I still do that?
That is not necessary. We checked the data and updated all the passing results. If you feel your results are in error, please email the Help Desk.
Can I get a report or find out who in my agency took the course?
Yes. We are adding those permissions to agency training officers. Please email the Help Desk to get yours.
Can I get a copy of my certificate?
Log into the portal and you will be able to email and/or print your certificate.
What was that RCW again?
This course is to ensure compliance with RCW 43.101.427 which requires that all full-time, general authority peace officers must receive at least two (2) hours of refresher training each calendar year.
I need my transcript or have a public records request.
for all of your transcript and public records requests.
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