UPDATE: The CIT Annual Online Refresher Course will be ONLINE and accounts will be UNLOCKED on Wednesday, October 25, 2017. If you have questions, please contact the LMS Help Desk at
. The Help Desk is available Monday - Friday, 0800-1700.
Please check our Facebook, Twitter and website for updates.
There are NO changes to our current "old" LMS; it is still available for online registration, reports, and transcripts.
FAQ for the Annual Crisis Intervention Refresher:
Will I have to take the test again when it is back up?
No. We have all the data from everyone who has passed the course. Your mandate is complete until 12/31/2018.
What are the links for the LMS(s)? Is the help desk the same?
Same help desk for both portals –
is available M – F, 0800-1700. New portal issues received on Friday will be addressed the following Monday.
“New” LMS Portal Link: https://wscjtc.acadisonline.com
“Old” LMS Portal Link: https://wscjtc.yourlearningportal.com
Is the “old” LMS going offline, too?
No. Please continue to use that one for online registration, reports and transcripts.
I didn’t report my passing score before it went offline, can I still do that?
That is not necessary. We checked the data and updated all the passing results. If you feel your results are in error, please email the Help Desk.
Can I get a report or find out who in my agency took the course?
Yes. We are adding those permissions to agency training officers. Please email the Help Desk to get yours.
Do I still have to have my staff log in?
Yes, Once it is unlocked the mandate is still required until 12/31/2018.
Can I get a copy of my certificate?
Log into the portal and you will be able to email and/or print your certificate.
What was that RCW again?
This course is to ensure compliance with RCW 43.101.427 which requires that all full-time, general authority peace officers must receive at least two (2) hours of refresher training each calendar year beginning in July 2017.
I need my transcript or have a public records request.
for all of your transcript and public records requests.