We typically promote people to a supervisory position based upon their demonstration of the technical competencies required at the line level, not because of their ability to handle the demands of supervision. The world of the supervisor is significantly different from that of the line worker. All too often, the newly appointed supervisor subsequently finds himself or herself immersed in a ‘world’ he or she didn’t anticipate and/or doesn’t understand. The result is often a well-intentioned but ineffective supervisor who is unprepared for the ‘realities’ of supervision. The transition from effective line worker to effective supervisor is a difficult and challenging one.
This pre-supervisor’s course is designed to acquaint the prospective supervisor with an awareness of the demands and functions of the world of supervision.
- Participants will be confronted with a variety of ‘real life’ supervisory scenarios and asked to evaluate and strategize how they might be understood and resolved.
- This course is more about identifying the systemic functions of supervision rather than developing specific supervisory skills the participant may or may not use dependent upon promotional opportunities or personal incentive.
- It is intended to promote an understanding of the role of the supervisor, an awareness of what the student brings to the position, and what that 'fit' looks like.
- It should provide both the student and the organization a realistic framework from which to decide if this is a direction they wish to pursue.
Participants Develop an Awareness Of:
- The ‘world’ of the supervisor both in terms of its ‘challenges’ and ‘opportunities’.
- Their personal assets and liabilities as they relate to supervision.
- The systemic forces that often fragment organizations and work units, and create internal conflict.
- An understanding of the challenges the first line supervisor faces in creating ‘organizational partnership’ at all levels.
- How to create an agency culture that promotes and enhances teamwork and collaboration.
- The role of ‘conflict’ in an organization and how it can help or hinder in moving toward mission accomplishment.
- Their 'Emotional Intelligence' and how it applies to the world of supervision.
Dress Code & Identification:
- Uniforms, agency logo clothing or business casual attire is appropriate for classroom wear.
- Visible Agency official ID is recommended (badges / agency IDs) while on campus.
- Deadline: If, for any reason, it becomes necessary to cancel the application, you must notify the Registrar via email
7 Days prior to class.
- Fee: $50 or course fee, whichever is greater.
- 8:00 am-5:00 pm (40 hour class)
- Dates and Locations listed below