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At this time ALL scheduled classes are posted

Telecommunicator 1

Telecommunicator 2

Communications Training Officer (CTO)

Public Safety Communications Center Supervisor (PSCCS)

TERT (Deployment awareness for Member) Member


TERT (Deployment awareness for Team  Leader) Leader


Classes that do not have the required number of students 4 weeks out (except PSCCS is 6 weeks out) WILL BE CANCELLED without further notice.



TERT Information and Login

TERT Login


For TERT Deployment (0748-1) complete this app: Telecom app

TERT Downloadable apps:

ICS Forms 214 (Activity Log)

Forms 225 Personnel Rating Form

Team Leader Form

TERT Deployment Checklist

TERT Incoming Team Briefing Form

TERT Member Supply List

FAQ and Quick Links

Can anyone attend your classes?

No.  Only Public safety telecommunicators employed at a recognized PSAP in the State of Washington.  Employees from other call centers, government agencies or security departments will not be accepted. 

Do you offer pre-employment training?

No, you must first be hired at a recognized PSAP (Public Safety Answer Point) in the State of Washington before you can come to our training. 

Do you offer your courses on-line?
No, at this time our telecommunicator courses are not available on-line.

Is 911 Hiring?

You can check the WSCJTC Employment page under 9-1-1 to see current postings.

Does Washington State accept out of state certifications?

Washington State does have equivalency.  You can read the details at About Equivalency.


I took some training there; can I get a copy of my transcript?

Transcript requests are handled by the Public Disclosure Officer by email or FAX. You can see additional information on our Public Disclosure page.


I’m employed as a telecommunicator in the State of Washington and I would like to find out about:


For additional information about the WSCJTC Telecommunicator Program, please go to our Program Information page.