Regional Trainer's Forum:
2017 Forum info
Domestic Violence Update for Telecommunicators
Telecommuncator 4: Survival Communications
Communications Training Officer (CTO)
Communications Training Officer 2 (CTO2)
New improved Advanced Communications Training Officer (ACTO)
Communications Center Supervisor
Problem Based Learning and Facilitator Training
TERT (Deployment awareness for Member) Member
TERT (Deployment awareness for Team Leader) Leader
For TERT Deployment (0748-1) complete this app: Telecom app
TERT Downloadable apps:
ICS Forms 214 (Activity Log)
Forms 225 Personnel Rating Form
Team Leader Form
TERT Deployment Checklist
TERT Incoming Team Briefing Form
TERT Member Supply List
Can anyone attend your classes?
No. Only Public safety telecommunicators employed at a recognized PSAP in the State of Washington. Employees from other call centers, government agencies or security departments will not be accepted.
Do you offer pre-employment training?
No, you must first be hired at a recognized PSAP (Public Safety Answer Point) in the State of Washington before you can come to our training.
Do you offer your courses on-line?
No, at this time our telecommunicator courses are not available on-line.
Is 911 Hiring?
You can check the WSCJTC Employment page under 9-1-1 to see current postings.
Does Washington State accept out of state certifications?
Washington State does have equivalency. You can read the details at About Equivalency.
I took some training there; can I get a copy of my transcript?
Transcript requests are handled by the Public Disclosure Officer by email or FAX. You can see additional information on our Public Disclosure page.
I’m employed as a telecommunicator in the State of Washington and I would like to find out about:
For additional information about the WSCJTC Telecommunicator Program, please go to our Program Information page.