First Level Supervision Course #4127

Course Description:

The job of a First Level Supervisor is perhaps the most challenging position in the organization and clearly critical to its success. Based upon a comprehensive Job Task Analysis conducted jointly with its stakeholders, the Criminal Justice Training Commission (CJTC) has re-designed the First Level Supervision Training program.

  • The revised offering will focus on adult critical thinking and development of higher levels of problem solving.
  • The new-found knowledge, skills and abilities will then be applied to resolving real world supervisory situations.
  • This class will provide the framework for developing strong leaders in support of your Department’s mission and values.
  • Students will be presented with a comprehensive ill-structured problem and confronted with seven product specifications that were identified in the Job Task Analysis.
  • These seven areas include:

o Demonstrate interpersonal communication skills

o Coach and mentor employees

o Generate and manage documentation

o Identify and manage department resources

o Manage critical incidences

o Evaluate employee performance

o Demonstrate an understanding of progressive discipline practices and "just cause" protocol

  • Students will work in teams to develop presentations throughout the week related to the seven specification areas.
  • The teams will be compelled to examine leadership situations that require them to be self-directed and self-motivated in order to be successful.
  • A final presentation will be made at the end of the week demonstrating how participants incorporated the product specifications into their examination of the problem and development of a well-researched solution.
  • The teams will be required to develop a facilitator’s guide for their final presentation.
  • This guide will be used to assist in the facilitation of on-site training.


Prerequisite: This course is limited to first-level supervisors only

Required Equipment: Laptop and flashdrive.


Dress Code & Identification:

Visitors attending training at WSCJTC are encouraged to wear their agency logo shirt/uniform or agency ID badge while on campus.  If you are not wearing agency identification, you will be asked to check in at the front desk and will be provided with a clip-on visitor's identification card.


  • 8:00 am to 5:00 pm (40 hour class)
  • Monday-Friday
  • Dates and locations listed below


  • $0 State Mandated (view RCWs below) / $200 Non-mandated



Law Enforcement

Cancellation/No Show:

  • Deadline: If, for any reason, it becomes necessary to cancel the application, you must notify the Registrar via email  This e-mail address is being protected from spambots. You need JavaScript enabled to view it 7 Days prior to class.
  • Fee: $200


***Is this class full or not available? Please complete the Course Interest SurveyPlease Note: This is not a waiting list.  You will not be contacted by WSCJTC unless there is enough interest to generate a class being scheduled.  At that time we will contact everyone that has shown interest so that applications can be submitted.

How to Apply:

Online Registration-LMS
(Only agency authorized personnel can access this tool. Contact your Training Manager on your local procedures).

Questions: Contact LMS Help Desk |  This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Out of State Personnel: Application

Registration Questions:


Email:  This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Phone: 206-835-7342

Course, Program or Policy Questions:

Leanna Bidinger
Statewide Regional Training Coordinator
Leadership Program Manager

Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Phone: 206-835-7307



Session Start & End Date Location Status/Cost/Downloads
4127-9 June 19 -23, 2017 WSCJTC
19010 First Ave S
WA 98148
Full  / None  

Student Instructions
Non-Mandated $200, Mandated FREE
4127-1 August 07 -11, 2017 WSCJTC
19010 First Ave S
WA 98148
Full  / None  

Non-Mandated $200, Mandated FREE
4127-2 September 18 -22, 2017 WSCJTC
19010 First Ave S
WA 98148
Open  / None  

Non-Mandated $200, Mandated FREE
4127-3 October 23 -27, 2017 WSCJTC
19010 First Ave S, Burien
WA 98148
Open  / None  

Non-Mandated $200, Mandated FREE
4127-4 Nov 27 -Dec 01, 2017 WSCJTC
19010 First Ave