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The DEPLOYMENT AWARENESS FOR TERT TEAM LEADER (0747)course takes the information a step further and discusses:

  • The APCO/ANSI Standard on TERT Deployment
  • Pre-Deployment Planning Phase
  • Intra-State Deployment (with scenarios)
  • Interstate Deployment (with scenarios)
  • Departure Phase
  • Deployment Phase
  • Pre-Departure Planning
  • Post Deployment

APCO - NENA TERT ANSI Standard -  Available for OPTIONAL download

Please Note: If submitting more than one application for your agency, please prioritize the order in which you would like them accepted. We encourage you to apply early as these courses tend to fill quickly.


  • Currently employed at a recognized PSAP in the State of Washington
  • Completed TERT Team Member Class
  • & completed FEMA (or EMI's)IS 144 - for national TERT credentialing, IS 100, 200, & 700 – all online- also required

Who can attend our classes?

  • Public safety telecommunicators employed at a recognized PSAP in the State of Washington.
  • Employees from other call centers, government agencies or security departments will not be accepted.


  • None


  • 8:00 a.m. to 5:00 p.m.
  • Dates and locations listed below.

Cancelation policy:

  • If you are canceling your employee from the class, we need at least (2) two week’s notice before the start of class
  • Student no-shows or cancelations with less than (2) two weeks from the start of class will be billed $125
  • Materials must be returned from canceled student registrations
  • The Telecommunicator Program will cancel a class due to low enrollment 4 weeks out from the class




There is no test for this class.


Priority of Acceptance

If submitting more than one application, mark each one in the order you’d like them accepted.


Application Form

CJTC Telecom Application (WORD)

CJTC Telecom Application (PDF)


Submit Applications, Course, Program

or Policy Questions

Gayle Pond, Administrative Assistant 
Email:  This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Student Guide