Washington State

Office of the Attorney General

Attorney General

Bob Ferguson

The Washington State Attorney General’s Office is processing complaints by public service employees who have sought to enroll in Public Service Loan Forgiveness (PSLF) programs. To submit a complaint, please supply the information below.

The Washington State Office of the Attorney General will only process Public Service Loan Forgiveness Complaints from public service employees employed in Washington State. If you do not qualify but wish to submit a consumer or other complaint to the Washington State Attorney General’s Office, please click here.
* Required Information
Consumer Information
*Last Name:
*First Name:
Middle Name:
*Address:
*City:
*State:
WA
*Zip: 
*Contact Phone:
Alternate Phone:
*E-Mail Address:  
*Confirm E-Mail Address:  
Are you an active, reserve, or former member of the U.S. Armed Forces or National Guard, or a dependent or an active, reserve, or former member? (optional)
If English is not your first language, what is your first language?
For statistical purposes only, please select your age group: (optional)
Employment Information
*Current State Agency:
*Years at Current State Agency:
Total years in Public Service (if different than above):
Prior PSLF-eligible employers, if applicable:
*Have you enrolled in the Public Service Loan Forgiveness Program or the Temporary Extended Public Service Loan Forgiveness Program?  
*Have one or more of your student loans been transferred to FedLoan Servicing?  
*Have you made payments toward the 120-payment requirement to qualify for PSLF or TEPSLF?  
Servicer Information
*Type of Student Loans:  
*Type of Student Loans:  
*What company services your student loan(s) (check all that apply)
 
Other (please specify):
*Please describe your complaint related to PSLF in detail, including dates where possible (please omit loan balances or account numbers):  
Public Record Disclosure and Acknowledgement
* Your Complaint will become a public record. For this reason, please do not include sensitive personal information. By selecting YES below, I acknowledge that my complaint and attachments, once submitted, become public records and may be disclosed to others in response to a Public Records Request. This data is then made available to thousands of civil and criminal law enforcement authorities worldwide. By selecting NO below, I am choosing not to submit my complaint.
No
 
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Declaration and Signature
* By selecting YES below, I authorize the Washington State Attorney General's Office to contact the party(ies) against which I have filed this complaint. I authorize the party(ies) against which I have filed this complaint to communicate with and provide information related to my complaint to the Washington State Attorney General's Office. By selecting NO below, I acknowledge that the Attorney General's Office will not contact the party(ies) named in my complaint regarding my specific complaint. My complaint will be kept by the Attorney General's Office for informational purposes.
Yes
I declare, under penalty of perjury under the laws of the State of Washington, that the information contained in this complaint is true and accurate.
*First Name:
*Last Name:
*Declared this date:
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*City:
*State:
*Upon submission, a summary of your complaint will be sent to your email address. If you have spam filtering software, please adjust your settings to allow email from crcmail@atg.wa.gov.
By submitting this consumer complaint, I understand that the Attorney General cannot answer legal questions or give legal advice to me and cannot act as my personal lawyer. I also understand that the Attorney General's Office may refer my complaint to a more appropriate agency.