Medicaid Management Information System (MMIS) Re-Procurement Project DSHS, Washington State Department of Social and Health Services 

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Frequently Asked Questions

Q: I understand that the new Medicaid Management Information System (MMIS) will pay providers currently paid via an A-19.  How long will it take to get rid of all the A-19’s?

A: The current Implementation Plan takes us out until 2010.  At that time all A-19’s within the scope of ProviderOne will be incorporated into automated processes.

Q: It appears that it will take providers a while to get used to the new system.  How will that be addressed?

A: Provider training will be offered through a number of mechanisms including regional training sessions, on-line tutorials and live web training.  There will also be additional call center staff on hand to handle the expected increase in calls during the first few months of operation.

Q: Why can’t states maintain their own MMIS?

A: Many states do operate their own MMIS. However, it’s difficult for states to acquire the technical resources to keep systems updated to reflect current federal and state policy.  Vendors also have the advantage of leveraging costs and resources across multiple states, therefore keeping operations and maintenance costs down.

Q: Has the federal Centers for Medicare and Medicaid Services (CMS) published any national business rules or system specifications?

A: The system must meet the CMS certification requirements outlined in the State Medicaid Manual.  Other than that, there are no specific business rules or system specifications published by CMS.

Q: Does the federal Centers for Medicare and Medicaid Services (CMS) require data from all states that is compiled into national reports? If so, it wouldn’t be standardized since each state operates their own system, correct?

A: There is required reporting to CMS that is consistent from state to state.  CMS uses this data to report on national trends.

Q: The scope of ProviderOne includes non-medical services.  Will ProviderOne be able to pay for these types of services?

A: Yes, there are many Medicaid clients who receive non-medical services.  The new system will be designed to pay for all types of services provided to Medicaid clients.  In addition, programs that use similar payment processes for non-Medicaid clients will also have those services paid from ProviderOne.

Q: Will DSHS be including a Pharmacy Point of Sale system as part of this procurement?

A: Yes.  The Pharmacy Point of Sale system is the first implementation.

Q: Will DSHS be including a Data Warehouse and Decision Support System as part of this procurement?

A: A Data Warehouse will be part of this procurement as well as data and reports to support the Executive Information System, Management and Administrative Reporting System, and Surveillance, Utilization and Review System requirements. Fraud and Abuse Detection algorithms and models are outside the scope of this procurement.


Q: How will ProviderOne change my claims billing?

A: DSHS is attempting to minimize the degree of change for providers with initial implementation of ProviderOne.  However, some change is inevitable.  Provider communications, outreach, and training strategies are designed to thoroughly inform providers of these changes.

Q: What is the schedule for the new MMIS?

A:  Please check our projected implementation dates webpage for the most up-to-date information.

 

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